Welcome to California DTF. Our Shipping Policy outlines the terms and conditions governing the shipment of orders placed through our website.
1. Order Processing:
- Orders are processed and prepared for shipment within 1-3 business days after payment confirmation, unless otherwise specified.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods:
- We offer standard shipping options through reputable carriers such as USPS, UPS, and FedEx.
- Expedited shipping options may be available at an additional cost during checkout.
3. Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the shipping destination.
- Free shipping may be offered on orders that meet specified criteria, as indicated on our website.
4. Delivery Times:
- Delivery times vary depending on the shipping method selected and your location.
- Estimated delivery times are provided during checkout and are subject to carrier services and conditions.
5. International Shipping:
- At this time, we primarily ship within the United States. International shipping options may be available in the future, subject to additional terms and conditions.
6. Tracking Your Order:
- Once your order has shipped, you will receive a shipping confirmation email with tracking information.
- Use the provided tracking number on the carrier’s website to monitor the status of your delivery.
7. Shipping Address:
- Please ensure that your shipping address is accurate and complete to avoid delays or issues with delivery.
- California DTF is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Shipping Delays:
- We strive to deliver your order on time; however, delays may occur due to circumstances beyond our control, such as weather conditions or carrier issues.
9. Order Modifications:
- Modifications to shipping address or order details may not be possible once an order has been processed. Please contact us immediately if changes are needed.
10. Contact Us:
If you have any questions or concerns regarding our Shipping Policy, please contact us at:
Email: [email protected]
Address: California DTF, 3150 Hilltop Mall Road, Suite 36, Richmond, CA 94806, United States
Phone: +1 510-367-3039
Thank you for choosing California DTF. We are committed to providing efficient shipping services to ensure your satisfaction with every order.